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Why “joinfigs” Appears on Your Statement
The descriptor “joinfigs” can show on your billing or bank statement when:
You purchase an item from joinfigs or its parent company.
A subscription tied to your account renews.
A family member makes a purchase from joinfigs or its parent company.
If You Still Can’t Identify the Charge
Check whether you used a different account, or if a family member made a purchase on joinfigs.com.
Search your email for “Thank you for your purchase” or “Order summary.”
Find a receipt that matches the amount listed on your statement.
On the email receipt, confirm the sender and domain (e.g., support@DOMAINWEBSITE.com), then visit that domain’s website to see if it’s familiar.
If You Recognize the Website
At the top of the site, select Submit Your Request.
In the footer, click Submit Your Request.
Contact joinfigs Support
If you’ve checked the website and your email receipts and still aren’t sure about the charge, please contact joinfigs Customer Service.
Reach Out Anytime!
If you require further assistance, submit a ticket here. We will respond within 48 hours.